Mystery Product ($15-$30 Value)
- FREE US Shipping
- 30-Day Hassle-Free Returns
The mystery product has a minimum retail value of $15-$30. Free mystery products are offered at specific times. If we are offering a free mystery product with purchase, you can access it on our cart page.
During specified promotions, the Mystery Product automatically adds to your cart once your order reaches $150.
Terms:
- The mystery product will be a Joy & Country item of our choosing with a minimum retail value of $15-$30 or more.
- During free mystery product promotions: If you add the mystery product to your cart but then you remove an item so your cart value falls below the minimum amount or your cart does not reach the minimum amount... even if the mystery product does not get removed from your cart for some reason, we, unfortunately, cannot send it to you. Your cart value must be above the minimum amount specified to be fair to everyone regardless of whether the mystery product is in your cart at checkout. Thank you for your understanding.
- We reserve the right to end promotions early if the quantity of mystery products sell out.
Shipping is FREE to the US! We also ship to Canada.
Typically, US customers can expect to receive their item/s in 5-10 BUSINESS days, up to 2+ weeks during busy times and holiday seasons. Canadian customers can expect to receive their item/s in 7-15 business days, up to 4 weeks during busy times. Note that our graphic-printed jewelry and home goods items take longer to customize and process so they might arrive later than your apparel. Shipping might also be delayed 2+ weeks during busy times and holiday seasons. You can check our Shipping page here, or contact us for updates on current shipping times.
RETURNS/EXCHANGES
HOLIDAY RETURN POLICY UPDATE: All items purchased after October 10, 2024 are eligible for return until January 10, 2025.
We offer returns/refunds and size exchanges (if your desired size is in stock) within 30 days of receipt of the item. The item must be in new condition and unworn, washed, or used.
Please note that all FINAL SALE items are not eligible for exchanges as our inventory is limited.
We also cannot accept returns for personalized products unless we made a mistake or there is a quality issue.
Thanks so much for your understanding.
*****Please see our refund policy for detailed information and instructions on our return policies and how to return/exchange your items. Thank you!
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